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Case Manager Child Protection

International Medical Corps

Jordan, Amman

International Medical Corps relieves the suffering of those impacted by war, natural disaster & disease by delivering vital health care & training.

Job Description


Job Description



Job Title:        Case Manager Child Protection


Reports to:     Child Protection Team Leader


Location:        Amman





International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.




Child protection is the prevention of and response to abuse, neglect, exploitation and violence against children. Child protection case management is the process of helping individual children and families through direct social-work-type support, and managing information well. Within child protection case management, there should be appropriate involvement of children throughout the process, as well as full consideration of the best interests of the child.


The role of Child Protection Case Manager is to promote quality and effective outcomes through communication and the provision of appropriate resources to meet an individual child’s needs. The process includes comprehensive assessment, planning, implementation, coordination, monitoring and overall evaluation of individual children’s needs.



  • Apply guiding principles in working with children, being guided by the best interest of the child in all actions at all times.
  • Familiarity with child development and children’s wellbeing
  • Communicate and work effectively and appropriately with children of various ages and their families, including those who have experienced very difficult situations
  • Assess risks, needs and strengths and develop the appropriate response in consultation with the child and/or his caregiver(s)
  • Collaborate with clients to plan, implement, monitor, and amend individualized services that promote clients’ strengths, advance clients’ wellbeing, and help clients achieve their goals. Plans shall be based on meaningful assessments and shall have specific attainable, measurable objectives.
  • Work with children, families and carers to implement the actions determined through planning to bring about the changes necessary to ensure the safety, stability and development of the child. This includes directly guiding, encouraging and supporting the child and family while monitoring impacts and outcomes
  • Conduct safety planning with clients, working in collaboration with the client’s family (if/when appropriate) and other agencies to manage the identified risks
  • Be the contact point for needs assessment and follow up
  • Provide and coordinate services and follow-up of service provision
  • Lead or participate in case conferences and family meetings with other professionals
  • Document all case management activities in the appropriate client record in a timely manner, using the CPIMS+ as a database and case management tool
  • Advocate for the rights, decisions, strengths, and needs of children and families and promote their access to resources, supports, and services
  • Promote collaboration among colleagues and organizations to enhance service delivery and facilitate client goal attainment.
  • Provide and facilitate access of the client to culturally sensitive and competent services
  • Evaluate client satisfaction and quality of care provided
  • Ensure involvement of local authorities, community leaders, and community groups in creating community based protection mechanisms
  • Provide regular updates and reports to senior management staff as required; contribute to donor reports and internal IMC reports as required
  • Perform other job-related duties as requested by Supervisor.
  • Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.


International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.



Qualifications and experience:

  • Bachelor Degree in Social Work, Psychology, Counseling, Social Science or related field
  • Work experience in a relevant field is desired
  • Excellent written and oral communication skills
  • Experience in working with children
  • for gender balance equity, male candidates are prefered to spply to this post 

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This job description is subject to periodic review and adjustment in order to achieve IMC’s goals in Jordan, and any changes to JD will be discussed and agreed

Employement Type : Full time
Minimum Experience : 0
Minimum Experince Years : 0
Country : Jordan
City : Amman
Job Location : Amman

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Posted by

Deema Rasheed


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