Job Description
Job Title : ; ; ; ; ; ; ; Child Protection Team Leader
Reports to : ; ; ; ; Senior Program Officer
Location : ; ; ; ; ; ; ; Mafraq
BACKGROUND
International Medical Corps is a global , humanitarian , nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs . Established in 1984 by volunteer doctors and nurses , International Medical Corps is a private , voluntary , nonpolitical , nonsectarian organization . Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide . By offering training and health care to local populations and medical assistance to people at highest risk , and with the flexibility to respond rapidly to emergency situations , International Medical Corps rehabilitates devastated health care systems and helps bring them back to self -reliance .
Child protection is the prevention of and response to abuse , neglect , exploitation and violence against children . Child protection case management is the process of helping individual children and families through direct social -work -type support , and managing information well . Within child protection case management , there should be appropriate involvement of children throughout the process , as well as full consideration of the best interests of the child .
The role of Child Protection Team Leader is to promote quality and effective outcomes by providing leadership and supervision to a team of Child Protection Case Managers . The Child Protection Team Leader provides guidance and support to Child Protection Case Managers to ensure that they conduct comprehensive assessment , planning , implementation , coordination , monitoring and overall evaluation of individual children &rsquo ;s needs . The Team Leader is responsible for the distribution of workload including cases , ensuring manageable case -loads for individual Child Protection Case Managers . The Child Protection Team Leader has extensive experience in child protection case management , and ensures that all case management activities are in line with best practice guidance , and adhere to child protection case management minimum standards .
Essential Duties & ; Responsibilities ;
Scope of Work :
- Provide supervision and management to a team of Child Protection Case Managers
- Provide effective leadership by modelling positive behavior and working in partnership with the Child Protection Technical Team and other IMC departments
- Assist and provide guidance to Child Protection Case Managers to complete all steps of Child Protection Case Management including comprehensive assessment , planning , implementation , coordination , monitoring and overall evaluation of individual children &rsquo ;s needs
- Supervise and endorse the assessments , care plans and case closures of individual cases allocated to Child Protection Case Managers
- Ensure involvement in the development and review of care plans , related to strengthening families and promoting a child &rsquo ;s safety , stability and development . Ensure that child protection case management procedures are in line with child protection minimum standards
- Advocate for and ensure that caseloads allocated to Child Protection Case Managers are manageable and permit high -quality planning , service provision , and evaluation of case management services
- Actively promote collaboration among colleagues and other organizations to enhance service delivery
- Identify the training and capacity building needs of team members , and communicate these needs to technical support staff and program managers
- Evaluate client satisfaction and quality of care provided
- Ensure involvement of local authorities , community leaders , and community groups in creating community based protection mechanisms
- Establish and maintain effective working relationships , ongoing communication and successful negotiations with all key stakeholders both internal and external
- Take on team coaching and mentoring of team members .
- Take the lead on new hire orientation and on the job training of Child Protection Case Managers
- Provide regular updates and reports to senior management staff as required ; contribute to donor reports and internal IMC reports as required
- Ensure high quality documentation of case records , case reports and communication with other organizations
- Ensure appropriate and effective use of CPIMS + for all case management records and document approvals .
- Perform other job -related duties as requested by Supervisor .
- This job description is subject to periodic review and adjustment in order to achieve IMC &rsquo ;s goals in Jordan .
International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy .
Qualifications :
- Bachelor Degree in Social Work , Psychology , Counseling , Social Science or related field
- Child Protection Case Management experience is mandatory
- Excellent written and oral communication skills in Arabic and English
- Experience in working with children
- Leadership skills and experience
Compliance & ; Ethics
Promotes and encourages a culture of compliance and ethics throughout International Medical Corps . As applicable to the position , maintains a clear understanding of International Medical Corps &rsquo ; and donor compliance and ethics standards and adheres to those standards . ; Conducts work with the highest level of integrity . Communicates these values to staff and to partners and requires them to adhere to these values .
The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive .
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race , color , religion , sex , sexual orientation , national or ethnic origin , age , disability or status as a veteran .
This job description is subject to periodic review and adjustment in order to achieve IMC &rsquo ;s goals in Jordan , and any changes to JD will be discussed and agreed .